We're here to help you with any questions or issues you might have with PredictMiner. Our support team is ready to assist you.
If you're experiencing any issues with PredictMiner or have questions about how to use our services, our support team is here to help. We offer multiple ways to get in touch with us:
Response Time: Our team will respond to your inquiry within 2-7 working days, depending on the complexity of your issue. We strive to resolve all problems as quickly as possible.
Our support team can assist you with a wide range of issues, including but not limited to:
Problems with transactions, refunds, or billing inquiries
Guidance on using PredictMiner features and tools
Technical issues with the app or prediction tools
Assistance with installation and configuration
When contacting support, please provide as much detail as possible about your issue, including any error messages, screenshots, and steps to reproduce the problem. This will help us resolve your issue more quickly.
Payment verification typically takes 24-48 hours after submission. Once verified, you'll receive an email with your access details.
First, ensure you're using the latest version of our app. If the issue persists, try clearing your cache and restarting the app. If problems continue, please contact our support team with details about the specific issue you're experiencing.
Yes, your PredictMiner subscription allows you to use the service on up to 2 devices simultaneously. Simply log in with your account credentials on each device.
Refund requests must be submitted within 7 days of purchase. Please contact our support team with your transaction details and reason for the refund request. Note that refunds are subject to our refund policy terms and conditions.